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P274
– PROGRAMME ON KNOWLEDGE MANAGEMENT (COMPANY
SPECIFIC PROGRAMME FOR L.I.C. OF INDIA) Background Executives
in large organizations know that they must develop better techniques to
manage knowledge , which is increasingly becoming their greatest asset.
Organisations currently create and maintain knowledge in isolated systems
targeted at specific workgroups. For users outside the workgroup, that
knowledge is virtually invisible. Their only options are to spend time
looking for it, recreate it, or do their job without it. Each of these
options has a price : time , energy and bad decisions. The
value of Knowledge Management relates directly to the effectiveness with
which the managed knowledge enables the members of the organization to
deal with today's situations and effectively envision and create their
future. Without on-demand access to managed knowledge, every situation is
addressed based on what the individual or group brings to the situation
with them. With on-demand access to managed knowledge, every situation is
addressed with the sum total of everything anyone in the organization has
ever learned about a situation of a similar nature. Innovative
organisations like LIC are examining how they can better manage their
intellectual capital. Objectives
After
completing this programme participant will understand broad process of
locating, organizing, transferring and more efficiently using the
information and expertise within an organization. Contents
§
Basics
of Knowledge Management – Organisational Knowledge Transfer §
Knowledge
Management Roles §
Best
Practices for organization of knowledge §
Knowledge
Management Systems §
Technologies
for enabling Knowledge Management – intranets, Document management
systems, Data Warehouses and data mining tools, Help desk applications §
Knowledge
Management Platforms – The Knowledge warehouse, Knowledge contribution
and collection , Knowledge Retrieval, Knowledge Directory, Knowledge
categorization, Knowledge agents, Content Management Participants’
Profile Selected
AO (IT), Asst. Secretary, Secretary and Manager of IT Department from
Central Office, Zonal Office Duration:
3 days. Dates: 21.01.2008 – 23.01.2008 |
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